phone number porting issues

Options
Orey
Orey Posts: 1 ✭✭
edited March 2023 in My Mobile

Hi all,

Currently trying to port a Toronto 647 number, and I'm having an error prompt upon entering. Is this a current service issue, or are 647 not able to be ported, if so, I feel very misled.

Thanks

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,057 ✭✭
    edited March 2023 Answer ✓
    Options

    Hi @Orey

    You cannot use that number !

    Only number from the Quebec province, and the Ottawa region can be ported.

    Sorry

    1. The number you entered was not recognized by your current mobile provider.

    You may have mistyped your current phone number. Verify your phone number and try again.

    Note that we can only transfer mobile numbers coming from the province of Quebec or the Ottawa region. Your number must also be in the Fizz subscription area. If your number starts with an area code outside the subscription area, your number cannot be transferred to Fizz.

    Source: https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do

Answers

This discussion has been closed.

Categories