Holiday 200Mbps pricing issue?

Frost666
Frost666 Posts: 3 ✭✭
edited January 2023 in Internet

So back on January 2nd I decided to upgrade my 120Mbps plan to take the holiday 200Mbps special pricing. When I currently look at "New Plan", it doesn't reflect the price anymore.


Will I still get the price I signed up for or will I now be charged the 65$ price because the changes come into effect AFTER the promotion had ended?

image.png


Best Answer

  • NQV
    NQV Posts: 17 ✭✭
    Answer ✓

    Hi, I received the same message as you, but don't worry, Fizz will send you the invoice 3 days before the end of the billing date with the correct amount of $53/month. If you have any bonus in your account, they will apply that as well.

Answers

  • Frost666
    Frost666 Posts: 3 ✭✭

    I looked in the forums and didn't see any other posts related to this so thought I might ask :)

    Thank you NQV for taking the time to answer me!

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,019 ✭✭

    Same here, long story short - don't worry. This is the part of my conversation with the customer support:

    Screenshot_2023-01-11-15-06-57-87_40deb401b9ffe8e1df2f1cc5ba480b12.jpg


  • Frost666
    Frost666 Posts: 3 ✭✭

    Thank you Andrei_ref_R7VK1!

This discussion has been closed.

Categories