My SIM card is still in status "activating pending'

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Hendx055
Hendx055 Posts: 3 ✭✭
edited August 2022 in My Mobile

Not only my activation is not completed after more 16hours, but when I tried to call the #cell is reserved with FIZZ, someone else answered, how is this possible ?

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  • Deh
    Deh Posts: 611 ✭✭
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    If they gave you an already owned number there might've been a mistake when creating your account or with the SIM card they gave you.

    If I was you I would try contacring Fizz support directly to clear that up

  • Hendx055
    Hendx055 Posts: 3 ✭✭
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    That was I think too, but how to really get to talk to the Support @ FIZZ?

  • Deh
    Deh Posts: 611 ✭✭
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    At the bottom of the page you can click on "contact us"

    And it says how to contact them in that page, you need to go in the FAQ and a green popup with a interrogation mark will appear, click on that and it'll give you chatting options

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