What is the carrier for Fizz internet in Ottawa?

Alvaro F.
Alvaro F. Posts: 21 ✭✭
edited July 2022 in Internet

Is it Rogers? I currently have a 3rd party who uses Rogers, so I'm thinking I should be able to get Fizz at my place, but it shows as not available in my area.

Best Answer

  • Fizzy
    Fizzy Posts: 11,764 ✭✭
    Answer ✓

    Hi Alvaro F.

    Fizz uses the same cable network in use by Videotron.

    In most cases, if your address can be served by Videotron cable, then you should be eligible for Fizz Internet.

     

    For home Internet, you must try your address to see if it is eligible.

    To find out if you are eligible for Fizz home Internet, you can go here to simulate a registration: https://fizz.ca/en/internet

    Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.

     

    On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works

    Here are the self installation instructions from Fizz: https://fizz.ca/en/faq/how-install-my-wi-fi-modem  Mostly, you unwrap the modem, plug in 2 or 3 cables, turn on the modem and wait for it to complete the update, then enjoy your home internet!

     

    If you have any questions regarding your specific address, Fizz customer service is available here: https://fizz.ca/en/contact-us

Answers

  • Mario_FQDZA
    Mario_FQDZA Posts: 3,758 ✭✭

    I believe Fizz has its own network/antennas in Ottawa.

    You might be out of the subscription area.

    https://fizz.ca/en/coverage

  • Alvaro F.
    Alvaro F. Posts: 21 ✭✭

    I'm sorry, I'm talking about residential Internet, their installation video shows a coax cable. After reading a bit, I'm suspecting it's on the videotron network.

  • Alvaro F.
    Alvaro F. Posts: 21 ✭✭

    Thanks Fizzy, sadly I’m not in a covered zone.

This discussion has been closed.

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