please stop my service and refund me

katia K. #20925
katia K. #20925 Posts: 9 ✭✭
edited June 2022 in Internet

you charged charged me for nothing.

i need the internet urgently i can not stay on pending service of home internet for weeks.

please please stop my new subscription and refund the money ..let me go to another company .i need the net urgently.

Best Answer

  • vanigh
    vanigh Posts: 328 ✭✭
    Answer ✓

    Please Login to your Fizz account, start a chat session, or you can send them a whatsapp message.

Answers

  • swatt
    swatt Posts: 4,790 ✭✭

    @katia K. #20925

    You must chat with an agent directly using the live chat function. To contact them on the live chat you have to go to any of the FAQs and click the (?) in the lower right corner of the screen. Once you do that you will have to click on the (...) three dots which represent the live chat function. https://fizz.ca/en/contact-us

  • Fizzaddict
    Fizzaddict Posts: 240 ✭✭

    we are users like you in this forum please contact Fizz by chat

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