I changed phones, how do I change the IMEI on file

SittingRam
SittingRam Posts: 320 ✭✭
edited May 2022 in Your Fizz Account

I changed phones a while ago, but I have never gotten around to changing the IMEI of Fizz’s database. How does one do such a thing?

Best Answer

  • Fling
    Fling Posts: 9,194 ✭✭
    edited May 2022 Answer ✓

    I think but i am not shure it may take a month to change by itself

    I did nothing and it’s my new phone that’s showed there

Answers

  • Fling
    Fling Posts: 9,194 ✭✭
    edited May 2022

    Hi Sittingram


    You don’t have to change your IMEI.

    I had a IPhone SE and i change for a XR and it’s change nothing whit Fizz. If you go for another provider you just have to give your actual IMEI and it’s done.

  • SittingRam
    SittingRam Posts: 320 ✭✭

    Thanks for the reply,

    I know I don’t have to, but I should be able to. That way if my phone is ever stolen, then I can block the IMEI from the North American database (blacklisting) by declaring it lost through fizz.

  • Fling
    Fling Posts: 9,194 ✭✭
    edited May 2022

    Your new phone IMEI is in your account in phones between plans and setting. I just Check mime !

  • SittingRam
    SittingRam Posts: 320 ✭✭

    That is exactly what I thought too, but in my case it still shows my old IMEI

    64E005F9-F8ED-4D09-8561-9A5B31E4D2AA.jpeg


  • Fling
    Fling Posts: 9,194 ✭✭

    Mayby the support can tell you when the change is suppose to appear

  • SittingRam
    SittingRam Posts: 320 ✭✭

    good point, I’ll try to go through support. Did you buy your new phone through fizz.? (I did not)

    I changed phones about a year a half ago

  • Fling
    Fling Posts: 9,194 ✭✭
    edited May 2022

    No, I bought it from a friend a year ago, a use onze.

    After a year and a half your new phone should be showed in your account

  • Fling
    Fling Posts: 9,194 ✭✭
    edited May 2022

    There is a error in my account because it’s 128g and they show 256

This discussion has been closed.

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