What are the Fizz network settings (APN)?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apnLearn how to configure the Fizz network parameters (APN) in your phone to make sure your mobile data and multimedia messaging (MMS) work properly.
Hi Quan,
Ask for help whit fizz support
To Chat with Fizz support:
· Connect to your Fizz account by clicking « Login » in the top right corner
· Follow the link on this page: https://fizz.ca/en/faq/status-services
· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
· Choose the option 💬 chat
If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.
Fizz show you how to reach them in this link
Other means of contact
· Whatsapp: (438) 393-5814
· By private message on Twitter: https://mobile.twitter.com/fizz_ca
· By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the only effective and quickest method
Hi Quan,
You need to set your APN ( Access Point Name ) to use your data. I am shure you have an androïde phone.
Good evening
Like Fling said, try to set your APN and come back to us after.
Please follow the instructions on the FIZZ site for transferring a SIM card to a new phone.
hi guys
I followed the instuructions for settings APN, the phone showed "unable to check for update", not working.