I bought a fizz PRELOVED phone,I turn on the DATA, it doesn't work, HELP!!!

quan J.
quan J. Posts: 12 ✭✭
edited January 2022 in Phones

I bought a fizz PRELOVED phone,I turn on the DATA, but it doesn't work, when i restarted the phone, it still didn't work, but when i changed the card back into my old phone, the data worked. Could someone help me ?

Best Answer

  • Fling
    Fling Posts: 9,194 ✭✭
    edited January 2022 Answer ✓

    Hi Quan,


    Ask for help whit fizz support

    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

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