Ordered phone, paybright loan confirmation email recieved but no order details from fizz?

ayyappa · December 2021

Hi,

I ordered a phone, i received the confirmation email from paybright but no order details under my fizz account and also no order confirmation from fizz, please help

Fling · December 2021

Ayyappa,

The only effective method to contact Fizz is the chat !

They are very easy to reach whit chat. Just be shure to be connect to your account ( top right of your screen ) and click on the link in blue. The bubble will appear down the screen.

Might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

You can try using another browser such as Chrome, Opéra, Edge or Firefox

Have a nice day

ayyappa · December 2021

i also contacted fizz through 4383935814 but no reply from them

Fling · December 2021

Hi Ayyappa,

Read this link, all the information you need is in there

Where can I see my Fizz transactions and orders

https://fizz.ca/en/faq/where-can-i-see-my-transactions-and-orders

Where you go in your account to view transactions depends on the type of transaction you wish to see:

and for more information from your account

To Chat with Fizz support:

· Connect to your Fizz account by clicking « Login » in the top right corner

· Follow the link on this page: https://fizz.ca/en/faq/status-services

· Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

· Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Other means of contact

· Whatsapp: (438) 393-5814

· By private message on Twitter: https://mobile.twitter.com/fizz_ca

· By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method

Have à nice day