I am not able to send or receive text message.

Hi Caroline,

Yesterday a lot of peuple had the same problem and after a few hours the problem vanished.

You can try the tips in this link

or aks for held from the support

To Chat with Fizz support:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

2- Any ad blockers in your browser should be disabled.

3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

4- The green chat bubble should appear after a few seconds in the bottom right corner.

Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us