Hi my modem was supposed to be delivered today between 7:30 and 12:30 , was never delivered? How do I reach you to know what going on with my order ??
You can reschedule an appointment with the technician in your Fizz account and/or contact Fizz by chat
To view your Fizz technician appointments:
To reschedule your technician appointment:
Here are some reasons why an appointment with a technician has failed at your service address:
Is my appointment still happening? Where’s the technician? Did I miss the appointment?
I haven’t been contacted by the technician. Is that normal?
How long will the technician be at my house?
Can I change the day or time of my appointment, even at the last minute?
You can also contact Fizz by chat