error message when editing profile

Simon · November 2021

Hi! I get an error message (see attached) when I try to edit my profile. I've tried to do so for a few days, but I still get the same error.

Thoughts as to why?

Rosalie N. #26634 · November 2021

You should try with another browser or clean your cache and browser history.

After changing your password, you may need to clear your internet browser's cache (delete your history and your cookies).

https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

Dapfizzer · November 2021

@Simon

Hi Simon,

log out of your Fizz account, as well as on the community hub, then log back in on the community hub and then you'll be able to make changes to your profile. : )

error message when editing profile

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