error message when editing profile

Simon Posts: 122 ✭✭

November 2021 in My Mobile

Hi! I get an error message (see attached) when I try to edit my profile. I've tried to do so for a few days, but I still get the same error.

Thoughts as to why?

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Answers

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  Rosalie N. #26634 Posts: 41 ✭✭

  November 2021 edited November 2021

  You should try with another browser or clean your cache and browser history.

  After changing your password, you may need to clear your internet browser's cache (delete your history and your cookies).

  https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

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  Dapfizzer Posts: 10,182 ✭✭

  November 2021

  @Simon

  
  

  Hi Simon,

  log out of your Fizz account, as well as on the community hub, then log back in on the community hub and then you'll be able to make changes to your profile. : )

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