Billing Address
I have an international billing address, where street name and number are not often included in the credit card statement.
Hence I am unable to properly fill in the address and link my credit card. As a result I am unable to activate my SIM card.
What can I do?
Answers
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Hi @Clint
You can try to contact the support or try to use a prepaid service, like KoHo
To pay for your Fizz plans, you can use:
- A Visa or Mastercard credit card
- A prepaid Visa or Mastercard credit cards such as Vanilla prepaid cards
- A Debit Mastercard or Visa Debit card
Only one-off payments are accepted with Vanilla prepaid cards
source: https://fizz.ca/en/faq/what-payment-methods-can-i-use
You can chat in direct
* Sign into your account
* Follow the link on this page: https://fizz.ca/en/faq/what-payment-methods-can-i-use
* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
* Choose the option 💬 chat
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Other means of contact
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By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
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I think your only option in this case is a prepaid card (like Vanilla or Koho) as Mike mentioned above.
However for Vanilla cards, you will need to register the card (which is typically optional), but in this case you need to, in order to add your address in it. The address you add, NEEDS to match your billing address on your Fizz Account.
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Alright, Thank You!
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