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You should contact the support

You can chat indirect

* Sign into your account

* Follow the link on this page: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

* Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

* Choose the option 💬 chat

* If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

Whatsapp: (438) 393-5814

By private message on Twitter: https://mobile.twitter.com/fizz_ca

By private message on Facebook: https://www.facebook.com/fizzca/