Voice Mail , not working

JJchick
JJchick Posts: 2 ✭✭
in My Mobile

For some reason I can't access my voice mail. When prompted I enter my pin followed by the pound. The system then indicates I have two new messages, and does not go any further. DEAD.....

Answers

  • Isabelle_33424
    Isabelle_33424 Posts: 187 ✭✭
    edited July 2021

    I recommend that you contact technical support directly :

    Log in to your account

    Go to this page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    Wait 5 seconds for the bubble "?" icon to appear at the bottom right of the browser and click on the icon to chat with support. (The business hours are every day from 8 a.m. to 9 p.m. (EST).)

  • Ihssan
    Ihssan Posts: 280 ✭✭

    After the voice saying there's 2 messages press 33 33 33.

  • JJchick
    JJchick Posts: 2 ✭✭

    Tried this did not work. Any other suggestions?

  • Isabelle_33424
    Isabelle_33424 Posts: 187 ✭✭

    Restarting you phone might fix it

    Or resetting your pin:

    • Login to your account
    • Go to My plans --> Manage account --> Advanced parameters --> Change PIN
  • Isabelle_33424
    Isabelle_33424 Posts: 187 ✭✭

    Hi !

    Here is my referral code H68KK 🙂

    Welcome to FIZZ !

  • kokoboko
    kokoboko Posts: 361 ✭✭

    So happy friends cause I disabled my voicemail.... foreverer. My plan has no voicemail.

  • James_12345
    James_12345 Posts: 13 ✭✭

    Nice that’s great and cheaper

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