JUST Got connected, internet keeps cutting out

Katie F.
Katie F. Posts: 11 ✭✭
in Internet

The title says it all. The tech left not even an hour ago (paid for the full installation) and my internet has cut out 4 times now since he left. What's going on???

Best Answer

  • ClientCG
    ClientCG Posts: 119 ✭✭
    edited July 2021 Answer ✓

    If so, you can try to steps here https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

    Since you pay for the full installed, I would tried to chat with Fizz to get a technician to come back. To chat with technical support, you need to click on the link above and then click on the green bubble with a "?" on the bottom right corner.

Answers

  • ClientCG
    ClientCG Posts: 119 ✭✭

    Have you tried rebooting the modem?

  • Katie F.
    Katie F. Posts: 11 ✭✭

    Thanks for the reply! The reboot seems to have fixed it so far. If I run into any other issues I'll try chatting with them. Thanks :)

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