No technician shows up for the appointment!!

Hi

if the tech will not show up in the next hour, you should reschedule an appointment, however, you can do it only starting from tomorrow, and you also receive an email saying that you missed the appointment.

This is the text from the guide

Here are some reasons why an appointment with a technician has failed at your service address:

1. The appointment could not take place (you were absent at the appointment, the technician did not come, there was no one 18 years old or older present at the appointment with a technician ...): you must reschedule the appointment using the email or notification link.
2. You no longer want to install Fizz Home Internet at your service address: you must cancel the appointment by using the email or notification link.
3. During his visit, the technician informed you that it was impossible to install Fizz Home Internet at your service address: you must then cancel the appointment by using the email or notification link.
4. You do not know the reason for your unsuccessful appointment: simply log into your Fizz account and click on the chat bubble in the bottom right corner of this page during our business hours and contact us.

Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

This how to reschedule, but only starting from tomorrow

To reschedule your technician appointment:

1. Log into your account and go to Manage plan.
2. Click on Appointments.
3. Here you will be able to see a complete list of all your past and future appointments.
4. Scroll to the appointment you wish to modify.

• To reschedule an appointment, click on Reschedule.
  • This will open the booking interface. Select a new day and time slot and click Save.
  • Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.