My sim card seem not to be working

Hi Jessica,

Your question seems a bit bare thus why no one has answered you yet,

Please let us know if:

1. Is this a brand new activation?
2. If this is a new activation, are you porting your number?
3. If you already completed that, on your dashboard, does it say pending activation?
4. If this isn't a new activation, does your plan show active on your dashboard?

Please answer the questions so me or another fizz member can assist you best :)

Cheers