Perks

RandomUser
RandomUser Posts: 1 ✭✭
edited June 2021 in Your Fizz Account

Hello,

I'm a level 10 and have a lot of perks. I wanted to apply my perks to all my devices but can only see 2 phone plans. Can anyone tell me why ?

I have 3 + phone plan in my account.

Thanks.

Best Answer

  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Answer ✓

    Are you sure they all on the same account ? You should see all account but you should contact the support whit ? Or Facebook messenger to be sure.

Answers

  • montyman77
    montyman77 Posts: 12 ✭✭

    If you are not seeing phone plans that are tied to your account on the website then that would be a major issue to contact their support about. If they are showing up on your account but not on the perk selection then also there must be some glitch

  • Princessa
    Princessa Posts: 60 ✭✭

    That is strange. I suggest you contact the support team at Fizz to make sure all your plans are connected to your account.

  • Faelirya
    Faelirya Posts: 425 ✭✭

    To chat with them, go on a FAQ page like this one

    https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

    Then click at the bottom on the green bubble with "?"

    It can take a few seconds for it to appear

This discussion has been closed.

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