My data has not been working for 2 days now.

Sue B. #37919
Sue B. #37919 Posts: 7 ✭✭
in My Mobile

Can make calls and send texts. Have 12.7Gb in my bank.

Verified APN network settings and reinstalled.

Best Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭
    Answer ✓

    Are you in the Home Network or Roaming Network? If you are in the Roaming Network, make sure roaming is activated on your phone.

    I am not gonna bother you with the standard suggestions that usually come up here in the forum. If all the APN settings are correct and it still doesn’t work, please contact Fizz support. They are able to help you (My stettings —> Contact Forms —> Green Chat Bubble)

    Bonne chance :)

  • Sue B. #37919
    Sue B. #37919 Posts: 7 ✭✭
    Answer ✓

    I have no problem with calls and texts

Answers

  • Sue B. #37919
    Sue B. #37919 Posts: 7 ✭✭

    Thank.you so much for answering.

    I am in the Home network. I just checked my Sim status and it says Mobile Network Status: Disconnected.

    I tried to tap it to change but doesn't give me choice to.

    Anyhow thanks again! I guess I'll find out how goo their support is!

  • StefanM
    StefanM Posts: 1,453 ✭✭

    It could also be that your SIM Card might have a problem. Do you receive calls and texts?

This discussion has been closed.

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