My IMEI is correct but fizz says its not, what do I do?

Etch
Etch Posts: 1 ✭✭

I'm trying to transfer my phone number but received a notification from Fizz that my IMEI is incorrect. I verified it again and again and it is correct. I'm really stuck what to do, i tried to contact them but can't find a way to do so,. Please, help me, thanks.

Answers

  • Dgjf
    Dgjf Posts: 3,118 ✭✭

    Maybe tour current provider have an opd IEM in is file.

    Connect on your current provider and you should be able to see the IEM link to your account.

  • StefanM
    StefanM Posts: 1,453 ✭✭

    Have you tried to contact Fizz support directly? Maybe their technical department can help you?

  • Etch
    Etch Posts: 1 ✭✭

    I just contacted them, all is supposed to be good now, thank you

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