Email said payment failed but I was charged twice

Anthony C. #41716
Anthony C. #41716 Posts: 1 ✭✭
in Internet
I received an email that my payment did not go through and that I had until 10pm to pay it. I checked my statement and it went through twice once I verified that it was the proper credit card on file

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  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

    It should be fix soon sorry for the trouble. Have a nice day :)
  • Kariann
    Kariann Posts: 98 ✭✭
    Theres a lot of people having payment issues. Plz, don't ask for help at support, its a Known bug. Report it if there's still a problem in a couple day!
    Have a great day! :)
  • oberon
    oberon Posts: 90 ✭✭
    Yes many customers are experiencing issues with February payments.
  • Mestapha
    Mestapha Posts: 160 ✭✭
    Hi Anthony,
    The same issue happens to other today..... Hope everything will be ok soon!
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