Email said payment failed but I was charged twice

I received an email that my payment did not go through and that I had until 10pm to pay it. I checked my statement and it went through twice once I verified that it was the proper credit card on file

Best Answer


  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,053
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

    It should be fix soon sorry for the trouble. Have a nice day :)
  • Theres a lot of people having payment issues. Plz, don't ask for help at support, its a Known bug. Report it if there's still a problem in a couple day!
    Have a great day! :)
  • oberon
    oberon Posts: 90
    Yes many customers are experiencing issues with February payments.
  • Mestapha
    Mestapha Posts: 152
    Hi Anthony,
    The same issue happens to other today..... Hope everything will be ok soon!
This discussion has been closed.