Why did I have a double paiement ?

Simone L.
Simone L. Posts: 1 ✭✭
in Your Fizz Account
I received a text that my payment for this month didn't work but I was charged twice..

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Answers

  • Dgjf
    Dgjf Posts: 3,118 ✭✭
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

    Many custommer have this issue is under investigation. You should wait or contact the support. Have a nice day :)
  • Mestapha
    Mestapha Posts: 160 ✭✭
    Hi Simone,
    The same issue happens to other today..... Hope everything will be ok soon!
    If there is a problem, you can contact Fizz support for help.
    https://fizz.ca/en/contact-us
  • Kariann
    Kariann Posts: 98 ✭✭
    Theres a lot of people having payment issues. Plz, don't ask for help at support, its a Known bug. Report it if there's still a problem in a couple day!
    Have a great day! :)
  • oberon
    oberon Posts: 90 ✭✭
    Yes many customers are experiencing issues with February payments.
  • PierDuc
    PierDuc Posts: 1,603 ✭✭
    Let's hope Fizz can fix this real soon!

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