Double payments?

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Louise C. #41657
Louise C. #41657 Posts: 4 ✭✭
in About my account
I was billed twice February 27,2021 and February 28,2021 they send me an email saying the bill was not payed to update my credit card but the payment already went through twice ??

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)

    The team is already working on this problem. Sorry but everything should be fix soon. Have a nice day :)

Answers

  • R1ck_D
    R1ck_D Posts: 495 ✭✭
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    Oupsss mishap again....
  • Kariann
    Kariann Posts: 98 ✭✭
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    Theres a lot of people having payment issues. Plz, don't ask for help at support, its a Known bug. Report it if there's still a problem in a couple day!
    Have a great day! :)
  • oberon
    oberon Posts: 90 ✭✭
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    Yes many customers are experiencing issues with February payments.
This discussion has been closed.

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