how could I transfer old number after activation ?
Answers
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Hi Libby
You cannot, you need to do at the activation
Therefore, you have 2 options
- Buy a new SIM
- Unsubscribe https://fizz.ca/en/faq/unsubscribe
.
If you unsubscribe in the first 15 days, you can be refund, and you can use the SIM right away.
If you unsubscribe after the trial period, you need to wait the end of your bulling cycle in order to reuse the SIM
The guide for transfer your number
https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
You can also contact customer support by chat
1- Click on this link: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option13 -
Unfortunately you can't. You can only transfer your old number while you are signing up for the service. If you absolutely need your old number consider buying a new sim and activate it.11
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You can't, you need a new SIM and new plan. Given you can refer yourself, that's would cover that cost of a new SIM.12
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Hi Libby,
Is your number still active with your previous provider ? If you close an account without transferring it it may be lost. You should contact your previous provider in that case to ensure it is still available.
If you still have the number on a active account of yours, then you can go through the steps mentionned by Mike.12 -
Unfortunately, you can’t.. open a new account maybe?12
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No, you cannot transfer your old number after activation. You can just cancel your subscription and then restart again. You can also ask for tech support if they can do something about it.10
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Libby,
Sorry, it's too late.
You must do it when you activate your new sim card.
Maybe, order another one with a new account and unsubscribe to your actual Fizz plan when you will activate the new sim card.4
This discussion has been closed.