Does my phone plan have to change when phone purchased under bata plan?
Answers
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Sheridon
Do you using the same account used by your plan?
I never read this kind of obligation
https://fizz.ca/en/plp
What they wrote
No minimum plan required.
https://fizz.ca/en/node/3006
You can also contact customer support by chat
1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option7 -
Yes, I am logged into my account.5
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So the problem was with my browser. When I used Safari it did not show me the option of keeping my current plan, but, when I used Chrome, that option showed up.6
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