Can I update my internet speed without loosing my earlier subscriber advantages?

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Bruno N. #4486
Bruno N. #4486 Posts: 21 ✭✭
in Internet
Can I update my internet speed without loosing my earlier subscriber advantages?

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  • StefanM
    StefanM Posts: 1,453 ✭✭
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    Unfortunately, no. Once you change your speed your change your contract. Wish I had better news. However, try to reach out to support, maybe they can do something for you on a loyalty basis.
  • Mike
    Mike Posts: 20,743 ✭✭
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    Hi Bruno

    Every plan change you will pay the current price

    You will not lose the bonus
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    but he will use his special price that he got for signing up early. That's what his question was about, wasn't it?
  • vgStef
    vgStef Posts: 162 ✭✭
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    I updated my speed this fall and I kept my advantages (bonus). You can go in your account and manage you plan -> adjust plan. You'll see the prices offered by Fizz for each plans.
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    Oh is he talking about the bonuses your normally get for being a fizz subscriber? These you keep but not your special pricing that you got as an early subscriber, when Fizz started and was in the testing phase.
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