How do i do my paiement
Joanne B. #30488
Posts: 1 ✭✭
in My Mobile
I will like to know the prosidure on how to do my late paiement fotr my internet service please ?
12
Answers
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you can do it online, if you have online banking or you can do it through your fizz account.4
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you can do live chat and get it solved, they are pretty good4
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Hi Joanne
You must go on your account to make a manual payment.
My Plans >> Manage plan >> Payment method.
You should see the "Make payment now" button. Click on it to make a manual payment.
Once payment has been made, your service will be restored within 2 hours.
Meanwhile, please try restarting your modem.
In case of a problem, you can contact customer support by chat at any time:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a Fizz help page like this one: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green chat bubble should appear after a few seconds in the bottom right corner.4 -
everything is online3
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Pay through your account and then live chat on Facebook with the fizz support just to make sure that everything is ok.2
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Joanne,
Do you need to update your payment method?
See this:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
https://fizz.ca/en/faq/how-do-i-fix-payment-issue2
This discussion has been closed.