can I pay someone else's bill?

I want to pay my sons bill but dont have access to his account

Answers

  • Allison W.
    Allison W. Posts: 1,270
    You need access to his account to pay his bill.
  • Fizzy
    Fizzy * 1Go de ma part + mon code de référence Fizz => 66KGA <= my Fizz Referral code + 1GB data from me *Posts: 7,238
    Hi Frank

    You would need access to his Fizz account if you wish to register another credit card or change his method of payment. When your son signed-up for a new plan, he had to register a credit card on the account. This credit card will be charged automatically at the anniversary date of the plan renewal.

    If his credit card is already registered on the account, perhaps you can pay his credit card bill.

    You can find more info about Fizz payments here: https://fizz.ca/en/faq/what-payment-methods-can-i-use
    https://fizz.ca/en/faq/how-do-payment-cycles-work
    https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

    If you have questions for Fizz, you can Live chat with support from 8 AM to 9 PM every day:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Any ad blockers in your browser should be disabled.
    3- Open any one of the help links mentioned above from Fizz Solution Hub.
    4- The green chat bubble should appear after a few seconds in the bottom right corner.
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,721
    Frank,
    First, you need to access to your Fizz account to be able to pay his monthly plan.
    And change the payment mode of his account.
    see:
    https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
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