Can I use home Internet for a few months?
alberto D. #36092
Posts: 4 ✭✭
in Internet
I know for sure that I will need home internet service from December to February, can I cancel it then? because I can't see the legal part of that
35
Answers
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Alberto the home internet plan is as you need: 1 or more month. You will be charged one month as a time. After your résiliation you will need to send back the modem and that’s all.15
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Hi Alberto
Yes you can cancel at any time.
Here is the cancellation procedure for home internet:
1. If you cancel your Home Internet services agreement during a payment cycle, you will receive a prorated refund based on the remaining days for the monthly fee paid at the beginning of your payment cycle (excluding any additional data blocks).
2. This prorated refund will be processed once your Wi-Fi modem has been received by Fizz. Based on the date at which you return your modem, expect a delay of approximately 4 to 6 weeks before receiving your refund.
More info here: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
https://fizz.ca/en/internet
Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.
On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works
You can also write back here if you have any questions. Fizz customer service is also available:
https://fizz.ca/en/contact-us
BTW this is a good time to join Fizz as they are giving $40 bonus credit to new customers (until December 2nd).
If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or perhaps the code of someone who has helped you.
To be transparent, both parties will receive the bonus credit once you have paid your second bill.14 -
Hi, alberto,
Yes, you can subscribe to Fizz residential internet for a short period of time.
There's no contract.
You will be able to cancel when you wont need this service as you decide.
The only obligation is to return to Fizz the modem after the cancellation of this service.11 -
Hi alberto,
And dont forget to apply a referral code when you will subscribe to this new service ( until december 2th), you can get a rebate of 40 $ after doing your second payment.
You can choose mine...
See:
https://community.fizz.ca/questions/2198337-place-referral-codes9 -
if you still need help, you can ask fizz on facebook messenger, they always respond!7
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You can unsubcribe anytime! Just go to your profile and unsubscribe6
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Yes you can! There is no contract... you can take or one month if you want6
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Of course Alberto,
Fizz is a prepaid service and can be cancelled at any time
Have a good day6 -
Alll Fizz services are prepaid, no contract or minimum term required. Cancel any time, just arrange with Fizz to cancel. As it is prepaid, Fizz does not refund any unused services (ie. unused data).5
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yes you can, but I think you will need to return your modem4
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Seems doable yes!3
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seems like you already got the answer, but if u still need help you can contact fizz on facebook!2
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