No emergency alert?
Allison W.
Posts: 1,272 ✭✭
in My Mobile
Anyone else still not get an emergency alert with Fizz? My phone was silent, while my daughters' phones (on public mobile, data switched off) were both blaring. My data is always turned on and LTE works on my phone, but it was silent.
Is this a Fizz thing or a my phone thing? It's kind of concerning in case of a real emergency.
Is this a Fizz thing or a my phone thing? It's kind of concerning in case of a real emergency.
25
Answers
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I got the message in Montreal15
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Hi Allison
I received the alert at 1:55pm.
Your phone has to be connected to LTE and your device must be compatible (and up-to-date).
Which phone model are you using and is it up-to-date?
If you want to do some research, more info can be found here: https://www.alertready.ca/
https://alerte.securitepublique.gouv.qc.ca/en/about.html17 -
Hi Allison,
I also got the alert on my phone.
Authorities warned that your device had to be compatible to receive the alert.13 -
I got the alert13
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I received it as well.
Just wondering - if it is sent through LTE, how people without data plan are supposed to receive it?14 -
My phone is on Android 6.0, so not new but not ancient. Acer liquid zest plus. I don't know if it was on LTE at the time of the alert or not since I wasn't looking at it.
@Fizzy Thanks for the link. According to the list for compatible phones under Videotron, my phone isn't on the list, so I guess that may be why I don't get alerts? My phone may be the issue.14 -
Yelena, I believe as long as the device is connected to LTE network, it does not need to have mobile data available to receive the alert.13
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Allison, the latest version of Android is 11. You will need a more recent device to receive the alerts.
Fizz is selling phones as well (currently in beta test mode).
https://community.fizz.ca/questions/2472069-need-phone-need-beta-testers12 -
I didn’t receive the alert too. I have an iPhone with the last update.13
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No alert with iPhone at Quebec city...
this is not the first time missing alerts, maybe not the last time, neither....14 -
My Android with Fizz received it almost an hour after my girlfriend (telus) received it. You might have to wait.
Cheers13 -
@Fizzy Thanks for the link, but I'm pretty happy with my current phone. It works fine and the battery still lasts all day.
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I did find an app that will broadcast emergency alerts, so I'll just install that.
https://peasi.com/2019/09/18/not-all-lte-capable-phones-in-canada-are-currently-able-to-receive-emergency-wireless-alerts/13 -
Allison, I have a Samsung S7 and got the alert at 13h55 with sound. All my colleagues got it too but with no sound.15
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Just to mention my phone is on Android 8.013
This discussion has been closed.