Status of order?
ReBeka G.
Posts: 1 ✭✭
I need to be contacted so I know when I'm gonna get my equipment?
19
Answers
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Hi ReBeka
If your are talking of your modem, it will be delivered by the tech that will came to your home to install/verify your cable
To view your Fizz technician appointments:
1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- You will also be able to reschedule and cancel future appointments.
source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
If it is something else
https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered7 -
Hi ReBeka,
Are you expecting a modem, a SIM card or a phone?
Here we are users just like you. Fizz will not contact you, you need to contact them you need info.
First, log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.5 -
You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!5
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You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!1
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