How to make sense of home internet adjustment plan?

Jim D. · November 2020

I pay $35/ month for my home internet (15Mbps) and I'd like to move to a a30Mbps connection. But when I go to "adjust my plan", it tells me that 15Mbps is $40 and 30Mbps is $45
So there's a $10 jump for me to go to 30Mbps?

Mike · November 2020

Hi Jim
Yes if you change your plan you will pay the current price, which is higher at this moment

Therefore Yes the prices are right

Chris_RefCode_AKTFR · November 2020

your current price is grandfathered in. if you change you lose that discount

Andrée · November 2020

Hi Jim,
Yes Jim, each time you change plan, you have to go with the new prices. This is why it is wise to well evaluate your needs from the beginning.