Confusing default wifi password
Noah B. #31341
Posts: 7 ✭✭
in Internet
Just received my modem and tried to connect but the password is confusing... Not sure if their "L" or "i"...
I've attached a picture
Thanks
I've attached a picture
Thanks
13
Answers
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I believe that is FIZZol1DEIFB
But you are right FIZZol(L ou i )1DEI(L ou i )FB I will try all the permutation the 4 but try with all i7 -
Yeah... I figured they were all the same. Hopefully... Then thought they were all capital i's since that's how you write fizz... But it doesn't work...7
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I think it's miniscule letter L and capital letter i. after you figure it out change the password7
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Noah
I can be a small L, check default
Can you try to do a factory reset?
You can reset the Fizz modem to factory settings by pressing and holding for 20 seconds the small button at the back of your modem, with a pen or a paperclip.
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Do not hesitate to mark this answer as the best7 -
What would be my password following a factory reset?5
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That one in the sticker, however, if the password was changed by mistake from the tech before giving the modem this can help
6 -
Noah,
They all seem to be capital letters so my guess : 1(one) DEI (being Capital i) FB10 -
Noah
Look at the "l" on the word "Default". It looks exactly like "I" in "FIZZ"
Mike is partially correct. You will have to try all 4 possible combinations.
First one is definitely capital "i"
The last 2 can be capital "i" or "l"9 -
Figured it out. Thanks. My first assumption was wrong, they weren't all the same... You'd think they'd use a font that clearly shows the différence...
Anyways, good day to all!8 -
I hope you resolve your issue5
This discussion has been closed.