Internet installation date ?

Hi Bassam,
you need to check every day if a new slot will be available sometime people cancel their appointments.

To reschedule your technician appointment:

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- This will open the booking interface. Select a new day and time slot and click Save.

Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

You can contact a Fizz support by chat from 8 am to 9 pm

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
4- The green bubble should appear in bottom right of the page

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

Bassam, I'll confirm what the previous users say about it being a challenge. If I can suggest an alternative, can you use your cellphone mobile hotspot as an alternative for those couple of days?

Hi Bassam,
I think someone is trying to cancel an appointment, check regularly, Don't give up

Bassam,
Really important to check very often, every day, to change your date to an earlier one.
Best of luck.