I just hope to be able to connect to the Internet before September 13.
Yu X. #30789
Posts: 2 ✭✭
Hello, because I encountered difficulties when I made an appointment to open the network three or four days ago. I cannot use all my bank cards and credit cards. After repeated attempts, I chose to communicate with the technical department of fizz, but because the employees of fizz need to contact For the superior application, I waited for two or three days for fizz's reply. I cannot choose to install my wifi before September 12th or 13th. I need to wait until September 25th. This is very disappointing and sad for me. I need to live without internet for 2 weeks after moving. I hope to make an appointment for me to install the wifi date before September 13. I do not need to visit vip installation service. I just hope to be able to connect to the Internet before September 13.
24
Answers
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Contact customer support every day by solutions hub.
Maybe someone will cancel and you will get his appointment9 -
Fizz sent me an email apology because it made me wait for three days to fix the problem that the credit card cannot be used, but now it refuses to help me make an appointment. It only allows the appointment to be connected to the network service after two weeks. If I need to wait two Zhou I will definitely change the internet company10
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Hi Yu
You can try elsewhere but most providers are in the same boat at the moment.
Maybe you can get an appointment sooner for your Fizz internet installation.
Try to fix another appointment (a cancellation) every day when you are connected to your Fizz account.
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address9 -
September is a very busy time. Hope you get lucky and find an available spot earlier.8
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Sorry to hear this, I hope your financial situation is resolved. I would suggest that you log into your account and see if you can reschedule for an earlier appointment. It seems that most people have luck doing this based on responses in the forum. You will need to check daily. https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address9
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Yu,
I hope for you you'll be able to re-schedule an earlier appointment with the technician for your internet installation.
Do it every day, i wish you a cancellation.6
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