How to receive go from another Fizz member ?

Sahmantha
Sahmantha Posts: 1 ✭✭
My dad is trying to send me additional go. I bought an add-on of 500 MB because my plan doesn’t include any but Fizz keeps saying that my dad is unable to send some because my plan doesn’t include data, which is not the case anymore since I bought 500 MB of data ?

Answers

  • Pianotime
    Pianotime Posts: 48 ✭✭
    Hi Sahmantha,
    You can find instructions here:
    https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
    But you can't receive data unless you pay for data as part of your plan. I find that I just need to buy data for one month, I've never needed to pay for it again.
  • Gabriel L. 46478
    Gabriel L. 46478 Posts: 38 ✭✭
    You need a data plan
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Sahmantha,
    To be able to receive gifted data , you need to have in your monthly Fizz plan data.
    Buying an add-on of data is not valid to your monyhly plan.
    Also, your dad can give you his perk.
    It can be given to someone who has not data on her plan.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    Thanks for the update
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