Network down/slow?

Mat D. · August 2020

Hi all,
I'm in Ottawa, the network took a dive about an hour ago. I can't make any phone calls and data is on 3G but not loading anything. Received the message that "the network is busy" a few times. Anyone else?

Mike · August 2020

Did you already try to reboot the phone?

Mat D. · August 2020

I've rebooted the phone twice with no luck.

Mike · August 2020

Then you must contact the support to verify with them

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone
3- The green chat bubble should appear after a few seconds in the bottom right corner.

SuperFizzeur · August 2020

Ask directly fizz.

Pascal L. 40582 · August 2020

Maybe it's because of the electric storm that passed by. Try again later.

George S. #20091 · August 2020

Contract fizz support

Network down/slow?

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