Also double charge?
INNA S. #28527
Posts: 1 ✭✭
in Internet
Took first appointment which was cancelled by fizz, took the second one as a result I see double charge on my credit card? Who is going to take care of it? And when? Thank you
13
Answers
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The support should solve this and refund you.
I believe that you, by mistake, did the process all over again.
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
3- The green chat bubble should appear after a few seconds in the bottom right corner.6 -
We are sorry for you6
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You can contact the technical support via chat5
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Please contact Fizz support4
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Contact support2
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