App doesn’t connect to modem every 2-3 days

Jorge R. #22177
Jorge R. #22177 Posts: 3 ✭✭
I have to reboot the modem every 2 days to get the App connected to the modem. It happens on two iphones at home at the same time.

Answers

  • Kurt V.
    Kurt V. Posts: 353 ✭✭
    Contact support for sure.
  • Kurt V.
    Kurt V. Posts: 353 ✭✭
    I’m not so sure that support would only suggest to restart the modem, it may has to be reset
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