how to pay ?

Cedrick E. #26985
Cedrick E. #26985 Posts: 1 ✭✭
i already have a modem i paid my.first month thej left the contry and i would like to make a payment to reactivate my services

Answers

  • CaptFanta
    CaptFanta Posts: 273 ✭✭
    You should contact the service by Facebook here for further help : https://www.facebook.com/fizzca/
  • Greg G.
    Greg G. Posts: 11 ✭✭
    On the main page is a payment options section. Credit Cards work as well.
  • Lieux
    Lieux Posts: 2,528 ✭✭
    If you left the country you probably have lost your account...?It would be good to contact Fizz help.... Chat : Go to this page https://fizz.ca/en/contact-us
    Search in the solution hub for any solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
  • Sharjeel
    Sharjeel Posts: 6 ✭✭
    there is a payment section in your profile where u can add or remove card, its easy and simple
  • Fizzy
    Fizzy Posts: 11,798 ✭✭
    Hi Cedrick,

    Everyone has to register their debit/credit card when they start a plan. If your credit was valid while you were out of the country and you did not cancel your Fizz service, then you were still paying and this service should still be active. Have you tried restarting your modem?

    Otherwise if your plan was suspended while you were out of the country, then you will have to contact Fizz customer service: https://fizz.ca/en/contact-us
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi Cedrick.
    Contact directly fizz.
    have a nice day :)
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Cedrick,
    Please, contact the Fizz customer service by chat to reactivate your internet plan.
    This chat service is available from 8h00 to 21h00, each day.
    First, connect you to your Fizz account.
    Then, click on:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    Click on the green chat bubble when you see it down to the right of the page.
  • Carlos H. #21353
    Carlos H. #21353 Posts: 11 ✭✭
    En el chat de ayuda siempre encuentras solución
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
    Everything is done in your account on fizz.ca website. Just browse through it...
This discussion has been closed.