I am not able to add a contact can you help?

Clifford L. · July 2020

I have a contact that I want to add but the system on your website is not accepting it, neither their email address or their phone number but I know they are on Fizz. Please help.

Mike · July 2020

Ask him to modify the privacy settings
https://fizz.ca/en/faq/how-do-i-change-my-privacy-settings-inside-the-fizz-community

How to change your Fizz privacy settings:

1- Go to My Profile in your Fizz account.
2- Scroll to Settings.
3- Click on Privacy.
4- Here you can select one of three privacy options:

Full Fizz Experience: By default, other users can search for you, add you as a contact and send you gifts.

Private: You can receive gifts from everyone. You cannot be searched or added as a contact.

Incognito: You do not accept gifts and cannot be added as a contact. You are incognito and cannot be found via search.