Fizz thinks my address is "commercial"?
Nick M. #23540
Posts: 1 ✭✭
in Internet
I live in an apartment building in Montreal. When I provide the address, Fizz returns that it is not available for commercial addresses, and doesn't let me continue with signing up for a plan. I've checked a bunch of nearby addresses and they all work fine. Should I assume this is just a glitch and what can I do about it?
15
Answers
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Hi Nick!
We are users here we can't help here.
In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best! 6 -
Hi Nick, try to contact Fizz Via Facebook Messenger. They will be able to help you with that issue. 6
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Nick,
Unfortunately, we are Fizz users like you.
You need to contact the Fizz customer service by chat from 8h00 to 21h00 to try to get a Fizz plan.
They are the only one who can help you.
To chat with Fizz team without problem:
First, connect you to your Fizz account.
Then, search a useful FAQ
Wait a few seconds until you see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.6 -
You will need to contact Fizz about this we are only users here.6
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ohhh sorry about that5
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I had a friend that had the same issue he tried everything and they did not accept to change it so he couldn't get the service3
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Hi! Still have the same problem or problem resolved?2
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I had the same problem, in my case it was resolved just by removing the unit/apartment number from my address. I am now with Fizz internet and it's working fine.3
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Choose your best answer nick! 2
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