Will the technician install Coax outlet/cable at this time considering Covid-19?
Answers
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Under the circumstances of the current pandemic, having contact would risk both you and the technician.
The installation, depending on the conditions, could take between 45 minutes to 3 hours.
You should contact Fizz's advisors directly via the chat bubble.6 -
Hi Noemiliza,
Here is Fizz's announcement related to covid19:
https://fizz.ca/en/covid-19
Fizz writes:
"There is no impact on the delivery of SIM cards and Wi-Fi modems. Rest assured that our technicians and delivery partners respect the necessary hygiene rules required at this time."6 -
Noemilliza,
Considering Covid-19, please check with the Fizz customer service by chat.
This service is available from 8h00 to 21h00, each day.
They are supposed to be able to install a coaxial câble to your place.
First, connect you to your account.
Then, types this adress:
https://fizz.ca/en/contact-us
Wait to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz.2 -
Let us know what they tell you, I am very curious now.4
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My Son had someone come and install a new outlet in his brand new apartment 2 weeks ago. The technician came inside, was very professional, everyone maintained their distance, following the Covid-19 guidelines. It did not take long and he was gone. When scheduling the appointment, he made sure to mention that there were no cables and it had to be a new install. The technician came prepared for everything.2
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