When will my $35 reward show up? When my plan is activated?

Celine G. #21416 · April 2020

Just subscribed to fizz. Booked my appointment to receive my modem/router. I applied a refer a friend code to receive the $35 reward when subscribing, but I don't see any evidence of that reward in my profile. When does it appear? After my subscription becomes "active" (once my appointment is over and my modem/router is set up)? Thanks for any answers!

Mike · April 2020

Did you receive the confirmation?
Did you ask to your friend if he received it

It can takes couples of minutes, to appear

To track the status of your invited friends, and know the amount of the referral bonus you'll receive (or referral bonuses if several of your friends activated their plan using your referral code) :

Go to My Profile in your Fizz account.
Select Referral Bonuses.

You can always double check with the support

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- Go to this page https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.