Decline my simcard please

tamana
tamana Posts: 2 ✭✭
in My Mobile
Tamananaim

Answers

  • Isabelle P. #15966
    Isabelle P. #15966 Posts: 832 ✭✭
    I advise you in chatted with fizz via the chat bubble or via messenger from their Facebook page. They respond fairly quickly
  • Qulbut
    Qulbut Posts: 3,914 ✭✭
    If you buy a SIM card it's to late to cancel it. If you want to contact the support to talk about it follow those instructions.

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
    P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
  • tamana
    tamana Posts: 2 ✭✭
    It’s not working in my phone please change my SIM card
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