Downstream light flashing?
Joe D. #20133
Posts: 1 ✭✭
in Internet
It’s been several hours and the downstream light is still flashing.....
We did have a power outage last night , could there be a network issue?
My router is plugged in and everything, I followed the rest of the setup instructions word for word.
Thanks
We did have a power outage last night , could there be a network issue?
My router is plugged in and everything, I followed the rest of the setup instructions word for word.
Thanks
13
Answers
-
That means problem with the cable signal
Try to to disconnect the modem for 5 minutes
If it does not work Contact the support5 -
Joe,
I had this problem 3 months ago and I solved it .
I did a rest of my modem.
The reset button is located back in the center of the modem.
With an needle insert in for about 15/20 seconds into the reset button and released it after.
Wait 3,4 minutes until all the lights are coming back.
You will see Easy coonect on the screen of your computer.
Then types twice your password.
If your internet connection is still problematic,
Contact the Fizz support by chat from 8h00 to 21h00.
First, connect you to your Fizz account.
Click on this link:
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
Wait to see the green chat button down to the right of the page.
Your chat session begins with Fizz.4 -
Follow Mike instructions3
-
You can choose your best answer if it works0
This discussion has been closed.
Activity feed
Page 1
Categories
Top contributors
this week
@BeakBirdSupreme Geek 5/5
1046pts
@elena code xzi4tSupreme Geek 5/5
512pts
@junozeroApprentice 3/5
163pts
