Downstream light flashing?

Joe D. #20133
Joe D. #20133 Posts: 1 ✭✭
in Internet
It’s been several hours and the downstream light is still flashing.....
We did have a power outage last night , could there be a network issue?
My router is plugged in and everything, I followed the rest of the setup instructions word for word.
Thanks

Answers

  • MichelP
    MichelP Posts: 8,731 ✭✭
    Joe,
    I had this problem 3 months ago and I solved it .
    I did a rest of my modem.
    The reset button is located back in the center of the modem.
    With an needle insert in for about 15/20 seconds into the reset button and released it after.
    Wait 3,4 minutes until all the lights are coming back.
    You will see Easy coonect on the screen of your computer.
    Then types twice your password.
    If your internet connection is still problematic,
    Contact the Fizz support by chat from 8h00 to 21h00.
    First, connect you to your Fizz account.
    Click on this link:
    https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    Wait to see the green chat button down to the right of the page.
    Your chat session begins with Fizz.
  • Qulbut
    Qulbut Posts: 3,914 ✭✭
    Follow Mike instructions
  • Hugo_R
    Hugo_R Posts: 439 ✭✭
    You can choose your best answer if it works
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