Cant change plan despite being a day before renewal
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Nowfal
Posts: 3 ✭✭
So... I get an error messsage if I try to change my plan. Even though I'm a day before its renewal. Help ? I mean , should we be able to make as many changes to the next plan as possible before it actually transitions to the upcoming month ? This is the message I get :
No change can be made before 03.16.2020. Please come back after this date to try again.
No change can be made before 03.16.2020. Please come back after this date to try again.
17
Answers
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Hi Nowfal,
Sorry to let you know that the plan must change at least 48h before the of payment cycle, this is the rule
Source: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
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Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.8 -
you will have to wait till next month to change the plan any changes require at least 48 hours before a renewal8
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Unfortunately, as already explained, it is too late, you need to initiate any changes to your plan at least 48 hours before end of your payment cycle. Best luck next time ;-)8
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Nowfal,
Sorry,
To be effective, the change of your mobile plan must be made at least 48 hours before the end of your billing cycle. The billing system of Fizz require this delay.
See this link:
https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan5 -
Again MichelP after 11 hours you are here posting the same answer, you are very desperate to reach the top, very helpful your posts.
Me and the other we need points to unlock new bonuses.
ps I discover a new way to make points, reply to your posts4 -
sman , I agree with you.3
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Mike is the best!!3
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got 9 points3
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Try customer service !3
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