self-installation vs VIP installation
L L. #3550
Posts: 13 ✭✭
in Internet
I have CIK at home and would like to switch to FIZZ. what would be the installation fee? self or VIP?
Thank you.
Thank you.
23
Answers
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L,
The self installation is free.
You fix the appointment with the techcian online and he will bring you the modem who included all the instructions for the internet connection and will verify the signal of your coaxial câcle.
If you choose the installation VIP, it costs you 30$.
The technician do all the steps for the installation.
When the technician quits your home, your internet connection is completely fonctional.9 -
There are bascially 2 differences between self-install and VIP installation:
- VIP installation costs $30+taxes. Technician will unbox modem, connect it, wait for the modem to boot up and to ensure it is properly connected.
- Self-install is free. The technician will hand over the modem in the box to you
Here are the instructions given by Fizz: https://fizz.ca/en/faq/how-install-my-wi-fi-modem
If you are comfortable to plug in and connect the modem, then you should be fine with the self installation.
Everything else is the same. Both self-install and VIP install include:
- installing coaxial cable from outside line to your home.
- testing the coaxial line to ensure proper signal strength.
10 -
The self installation is only the modem it is preprogrammed so you just need to plug it so don't bother getting the vip. You download the app and you can control all the setting on it.10
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Go with self installation it s free.
If you fail open a ticket and ask for the technician and you will pay then.
But we re always here if you need any question with self installation.8 -
The VIP is only about having the technician configure the modem settings for you.
I had the technician run the coaxial cable from the post outside, through my apartment to my living room. he even turned on the modem and made sure I could get on the internet before he left.8 -
Good choice leaving CIK. You don't need the VIP unless you don't know how to plug in a modem.8
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