Credit Card Charged before I receive my modem
I was under the assumption that I will start paying in March. Today I received a credit card notification that the money have already been charged. I haven't received my Internet yet. I do not want to pay for 1 day of Internet service. Should I cancel the plan and re-schedule for March 1st? Will I get refunded for the internet that I did not use ?
Answers
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It is the normal procedure, the many are taken but the billing cycle will start when you will receive the modem.
Read this
For your Home Internet service:
The date on which you receive your Fizz Wi-Fi modem is the anniversary date for your Home Internet plan, and this date marks the start of your payment cycle each month.
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I don't think it is unusual for a company to charge for something before sending it. I've seen this with other telecom companies (buying mobile phone, SIM card, etc. from Rogers, Bell, Fido, etc.). Whenever you buy something online (Amazon, eBay, retail stores, etc.) your are normally charged before they ship it out. If youbuy a smart watch online, you paid for it and must wait to receive it before playing with it.
Maybe someday online shopping will be different, but for now, very few online retailers charge only when the consumer receives their goods.
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YI,
It's normal.
When you order Fizz internet plan, Fizz charges you the first montly bill
but your billing cycle will begin at the date of the technician will bring you the modem (It will start february 29,2020).10 -
Yes it is normal9
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This is normal business practice. Don’t worry Fizz is a good company.10
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It's prepaid. They charge the first month as soon as you sign up. This is normal.9
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its normal. dont worry buddy10
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That's just the way it works for the internet side of the business. It is normal, do not worry about the extra day.7
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Absolutely normal that you are paying at sign up, but don’t worry, your billing period will begin at installation date.5
